Open roles · start with one

The roles you can't fill. Filled.

Each one reads like a job description because that's what it is — the hire you've been trying to make, done by AI staff under clinician supervision, billed only when the work is verified done.

How hiring works

01Pick the role and tell us your volume.

02We onboard it to your record system — days, not months.

03Your clinicians sign off; you add roles as trust builds.

Results Manager

Closes the loop on every test result, so nothing abnormal sits unseen.

What it does day to day

·Works through the results inbox as it lands
·Flags every abnormal result and what it means in context
·Drafts the normal-result letters to patients
·Prepares the follow-up actions for abnormal ones
·Tracks results that were ordered but never came back

Stays with your clinicians: the clinical decision on each abnormal result, and anything that goes to a patient — signed off before it sends.

Relieves the $45–70k/yr results role most clinics can't keep filled

Referral Coordinator

Gets referrals out complete and correct, and chases the ones that stall.

What it does day to day

·Assembles evidence-linked referral letters with everything the receiving service needs
·Checks urgency against red flags
·Tracks referrals that never resulted in an appointment or a letter back
·Chases the stalled ones by phone

Stays with your clinicians: the decision to refer and the clinical content of the letter — reviewed before it's sent.

Relieves referral admin that's routinely delayed or sent to outside processors

Medication Reconciliation

Reconciles medicines after every discharge and transition, so nothing is missed or doubled.

What it does day to day

·Compares the record against hospital discharge summaries and pharmacy fill history
·Flags conflicts, duplicates, interactions and dosing that needs review
·Drafts the communication back to the GP/PCP
·Prepares the corrected list for approval

Stays with your clinicians: every medication change — proposed by Medroid, approved by a clinician.

Relieves clinical-pharmacist hours clinics pay for and can rarely fully staff

Recall & Care-Gaps

Runs the recall and prevention work that always slips when the clinic is busy.

What it does day to day

·Finds patients overdue for chronic-disease reviews, monitoring bloods, screening and vaccinations
·Drafts and batches the recall outreach
·Closes what's done and leaves a clean exception list of who still needs action

Stays with your clinicians: the clinical criteria and any borderline eligibility calls.

Relieves the recall-clerk role and the quality-measure work that drives real revenue

Prior Authorization

Prepares and submits the insurance paperwork nobody wants to do.

What it does day to day

·Assembles the prior-authorization packet with the chart evidence attached
·Checks coverage and formulary
·Submits on the payer portal
·Tracks status and flags what's stuck

Stays with your clinicians / billing lead: the final submission on anything consequential — reviewed before it's filed.

Relieves the prior-auth backlog that delays care and burns staff time

Post-Discharge Follow-Up

Catches patients in the dangerous gap after they leave hospital.

What it does day to day

·For each recent discharge, reconciles the medicines
·Books the follow-up and flags outstanding tests
·Flags anything unsafe and prepares the communication — as one bundle, ready for review

Stays with your clinicians: the clinical review of the post-discharge plan.

Relieves transitional-care coordination most clinics simply don't have the people for

Don't see the exact role?

Medroid does open-ended clinical back-office work — if it's mostly rules and a clinician can sign off the judgement calls, we can likely fill it.

Tell us the role you can't fill

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Start with one role, on your own patients.

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